FAQ

When is the shop opening?

I am currently accepting order for all products and services. Email me if you have a project in mind and don't quite see a match on my portfolio page or in my shop!
What kind of productsare available for purchase?

We create digital art (sometimes physical prints too!). These digital files can be printed and enjoyed by you in your home or u can gift a custom piece to a loved one! If you are interested in a custom piece or have an idea and are curious if we can help you send us an email - doodle.in.disguise@gmail.com See a digital print you love and wish you could have it on a shirt? or a mug? or a sticker? We also sell on multiple print on demand websites as well so you can purchase our digital artwork on various products, anything from shirts, to stickers, even wallpaper or fabric! Check us out on Redbubble, Society6 and Spoonflower. Home is signs, bookmarks, dog tags, and charms are all available for purchase as well!
How do I request a custom digital portrait of my home or my family?

Contact me via the contact page or email at doodle.in.diguise@gmail.com and be sure to include all the details of what you would like to see in your digital download. Please include the photo of the subject(s) as well as which size document you wish to receive. If you wish to print out the document to have it framed please include which size print so that the file can be made in the appropriate size to ensure the best quality once it is printed at your printer of choice. Once I receive all the information I will be able to provide a quote for the portrait. Once payment is recieved I will begin the project.
I just want a monogram or a name digitally drawn can you help me?

Yes! Send an email with the details of what you are looking for!
I saw on Instagram that you also offer calligraphy services..is this true? What services do you offer?

Yes!. The types of services that are offered are hand drawn calligraphy in a modern calligraphy style using the traditional nib and ink method of writing on paper. If you are interested in this service you must live in Toronto or the GTA and be willing to pick up your items and drop off your blank items depending on the service you require. Depending on the size of the project turn around time can be up to 3 weeks. Please email with your project details including deadline for completion and number of place cards or envelopes.
Why should I join your newsletter?

You'll be the first to know about any new products or promotions! Also, sometimes we send out surprise emails with free digital downloads that are either prints or colouring pages!
How will I receive my digital download?

Once you decide on the pre-made digital download that you would like to purchase email me at doodle.in.disguise@gmail.com with the files that you wish to purchase. From there I will send you an invoice to complete payment via e-transfer until I am able to set up payment through the website directly. Once you submit your etransfer I will email you your digital purchases! Easy Peasy!
How long is the turn around time for a custom digital project?

This depends on the level of detail in each specific portrait request. Turn around times will vary but will typically be around 2 weeks. There is the option to request a rush portrait, which is subject to an additional $15. If the turn around will be longer than 2 weeks you will be notified, this may be the case if there is a lot of detail or there is a backlog of orders.